Welcome to
GuestAdvisor
Protecting Your Business, Enhancing Guest Accountability
Tired of breakages, bogus refunds, or fraud walking in your front door? So are we. That’s why Guest Advisor exists.
We’re a risk management platform built by operators, for operators. Whether you run a short-term rental, marina, or tour business, Guest Advisor gives you the tools to flag repeat offenders, screen bookings in real time, and set the tone from the moment guests arrive.
This isn’t about naming and shaming. It’s about protecting your business, your team, and your reputation, while lifting industry standards.
Why Join GuestAdvisor?
Guest Advisor transforms risk management for short-term accommodations, marinas, and tour operators
Slash incidents of theft, damage, and fake complaints
Stop serial poor reviewers before they sink your ratings
Reduce chargebacks, insurance claims, and legal headaches
Build a network of like-minded operators who’ve had enough
How GuestAdvisor Works
Report Incidents
Share verified reports of guest misconduct within the network.
Access the Database
Gain insights into past guest behaviour to make informed booking decisions.
Enhance Guest Compliance
Set clear expectations with our standardized Privacy Policy Disclaimer.
Join Guest Advisor and shield your business with smarter security. Here’s how it flows:
ID on Arrival
All guests provide photo ID (driver’s licence or passport) at check-in.
Instant Check-In Lookup
Enter a guest’s name and ID — the system checks for prior verified incidents like fraud, property damage, or drug use.
Report Misconduct
Log serious breaches of your house policy to protect fellow operators. No gossip. Just facts.
Stay Informed
Get real-time alerts and regional insights. Know who’s coming — and what they’ve done before.
Set the Standard
All guests agree to your House Policy, and we help you enforce it with optional onboarding and back-office training.
Strengthen Your Business with Smarter Guest Management
🔒 Guest Privacy, Handled Right
We don’t store ID unless misconduct is logged. There’s no “guest profiling,” no blacklists, no public shaming. Just professional tools for professional operators.
👇 Ready to Raise the Bar?
Join Guest Advisor today and take back control of your property, your peace of mind, and your profits.
Why join Guest Advisor
Guest Advisor has the potential to revolutionize risk management in the short-term accommodation, marina, and tour operator industries by creating a centralized, collaborative defence against problematic guests.
Sighting Photo ID
The practice of not consistently collecting photo ID from guests in Australian accommodation or tour operations could have several ramifications for your business
Serial Poor Reviewers
Serial poor reviewers are guests who habitually leave negative reviews or threaten to do so to extort discounts, refunds, or free stays. These individuals often target short-term accommodation providers
Guest Behaviours
Poor guest behaviour in Australia's short term accommodation industry has multifaceted ramifications, impacting hosts, communities, regulatory frameworks, and the broader tourism sector. Here's a structured analysis
Cultural Awareness
Cultural awareness in the short-term accommodation industry can significantly enhance an operator’s ability to anticipate guest behaviours and predict how guests might treat their property
Theft And Breakages
Poor guest behaviour in Australia’s short-term accommodation industry has multifaceted ramifications, impacting hosts, communities, regulatory frameworks, and the broader tourism sector.
Credit Card Fraud
The revenue loss in Australia’s accommodation industry due to credit card fraud is not explicitly reported in most public datasets, but insights can be drawn from broader trends